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Bandwidth Outage History

Daily provider-status observations and published incident history for Bandwidth.

Component incident

Bandwidth has an active component incident; no global outage is indicated. Verified . Official provider source.

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15.1% of 53 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 10.7% 28 25

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Lata 256 (Clarksburg, WV) CLEC Market Outage
major Observed active window 5h 17m

View incident details and source

Started:

investigating
We are continuing to investigate this issue.
investigating
Lata 256 (Clarksburg, WV) is currently experiencing a complete market outage. NOC is working with the carrier for resolution to this issue.

Legacy Incident Archive

107 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
Outbound Calling Incident - Romania
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected network behavior. We are monitoring for continued stability.
investigating
Teams are investigating an outbound calling incident resulting in call failures in Romania based calls.
March 2026
Global Portal Incident
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected report generation. We will monitor for stability.
identified
Bandwidth teams have identified an incident impacting CDR and Insights processing in the Global Portal. These reports may be delayed or produce non-enhanced data.
Inbound Calling Incident- UK
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected network performance. We will continue monitoring for stability.
identified
The impacted off net provider has identified the source of this issue and they are working to restore expected two-way audio.
investigating
Teams are investigating an off-network incident impacting Inbound UK based calls from British Telecom, where calls experience one-way audio. Teams are working with BT to restore expected calling behavior.
Outbound Calling Incident
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected network behavior and will continue to monitor for stability.
identified
Teams have identified the source of this incident and are working to restore expected network behavior.
investigating
Teams are currently investigating an outbound calling incident where some calls may not complete as expected in our ATL, DFW, and LAX data centers. Teams are working expeditiously to restore expected network behavior.
Outbound 10DLC MMS Delivery Incident
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected network behavior. We will continue to monitor.
investigating
Bandwidth teams are investigating an incident impacting Outbound 10DLC MMS delivery. Some messages are not being delivered as expected at this time.
Outbound UK Voice Incident
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected network behavior. We will continue to monitor.
identified
Teams have identified an Outbound UK Voice incident impacting UK based traffic where some calls may fail to complete as expected. Teams are working to restore expected network behavior.
National Calling Incident: France, Spain, Austria
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected network behavior and will monitor for prolonged stability.
identified
Teams have identified the source of this incident and are working to restore expected networking behavior.
investigating
Bandwidth teams are currently investigating an incident on the Universal Platform where National Calling is not completing as expected to; France, Spain, & Austria. Teams are working to restore expected calling behaviors.