Assembled Outage History
Uptime record, past incidents, and downtime history for Assembled.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 100% | 9 | 0 |
| June 2026 | 86.7% | 30 | 4 |
| May 2026 | 90.3% | 31 | 3 |
| April 2026 | 100% | 21 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Degraded functionality and performance in some reporting services
Started: Jun 1, 12:02 AM
monitoring
All systems are restored and data is displaying as expected across all reporting pages. We will continue to monitor the situation.
Jun 3, 9:47 PM
monitoring
Database functionality is continuing towards a fully restored state. Data is flowing correctly and we are seeing positive signal across reporting pages. Scheduled jobs are currently running to complete the restoration of all affected metrics. No action is needed on your end. Data will restore automatically once these jobs complete. We will post a final update confirming full resolution shortly.
Jun 3, 6:48 PM
monitoring
We continue to make progress on restoring full data visibility. Our team is actively working through the final steps of the fix. Note that full restoration is currently estimated for tomorrow, once all processes have completed. We will provide another update as work progresses.
Jun 2, 11:31 PM
monitoring
We have made some remediations and see that the error rates and latencies have gone down. We are continuing to monitor the state.
Jun 2, 1:40 PM
monitoring
We are investigating increase error rates in the Assembled app.
Jun 2, 1:25 PM
monitoring
Query latency and display issues are continuing to resolve. Some customers may still see incomplete or stale data in reporting services, including Team Performance, Agent Scorecard, and adherence metrics. Customers using channel-related filtering and dimensions may also see incorrect data. This is a display issue. Data is flowing correctly and there is no data loss outside of the original maintenance window. We expect full data visibility to be restored within the next 1–2 days. We will con...
Jun 2, 12:30 AM
monitoring
Query latency and failure issues have been remediated.
However, we are still experiencing degraded functionality and performance in some reporting services such as Real-time overview and adherence metrics. We continue to expect gradual recovery over the next day. We will monitor the situation and provide updates.
Jun 1, 11:22 AM
monitoring
We are continuing to investigate query latency and failure issues.
Jun 1, 9:57 AM
monitoring
We have made some remediations and are monitoring the results on query latency.
Jun 1, 9:35 AM
monitoring
We are seeing increase error rates in the Assembled app following the database maintenance, and we are currently investigating.
Jun 1, 9:11 AM
monitoring
We are currently experiencing degraded functionality and performance in some reporting services following the database maintenance performed earlier this week. Impacted components include Real-time overview and adherence metrics.
A fix has been implemented, and functionality and performance are expected to recover gradually over the next day. We will continue to monitor the situation and provide updates.
Jun 1, 12:02 AM
May 2026
Database maintenance follow-up
Started: May 30, 5:38 AM
monitoring
We have added agent state exclusions for the duration of the maintenance window. Metric computation for reports has resumed, and data is continuing to populate in reports.
May 30, 7:19 AM
identified
The previous, "Completed - The scheduled maintenance has been completed." was an automated update that was sent at the originally planned end time of the maintenance window. However, as stated in the maintenance window update, we have extended the maintenance window's end time by 4 hours. We apologize for any confusion this may have caused.
The database is now running the new version, and we are validating the data. Once validation is complete, we will add agent state exclusions for the dura...
May 30, 5:38 AM
Assembled is experiencing site-wide issues
Started: May 15, 1:44 PM
identified
The issue has been identified and a fix is being implemented.
May 15, 1:54 PM
investigating
We are currently investigating this issue.
May 15, 1:53 PM
Assembled is experiencing site-wide issues
Started: May 12, 6:03 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 6:12 PM
investigating
We are currently investigating this issue.
May 12, 6:10 PM
April 2026
Temporarily degraded performance to proxied APIs in workflows
Started: Apr 28, 11:46 PM
identified
The issue has been identified and a fix is being implemented.
Apr 28, 11:53 PM
investigating
We're currently investigating issues with proxied APIs in workflows. We’re working to fix the problem as quickly as we can.
Apr 28, 11:46 PM
March 2026
[Copilot] High Latency on Draft Reply
Started: Mar 30, 5:18 PM
identified
We have identified and fixed the issue
Mar 30, 5:34 PM
identified
The issue has been identified and we are in the process of resolving the issue.
Mar 30, 5:18 PM