Artera Outage History
Uptime record, past incidents, and downtime history for Artera.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 93.3% | 15 | 1 |
| July 2026 | 96.8% | 31 | 1 |
| June 2026 | 100% | 30 | 0 |
| May 2026 | 93.3% | 15 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Interface Processing Delays
Started: Aug 5, 5:12 PM
monitoring
Our engineering team has successfully restarted the affected service. Inbound interface message queues are actively clearing and catching up to real-time processing.
We are closely monitoring system performance to ensure full recovery. Further updates will be provided as processing fully normalizes.
Aug 5, 5:30 PM
identified
Impact: Degraded Performance
We are currently investigating an issue causing processing delays for interface messages.
Impact: Inbound and Outbound interface messages (including appointment and patient updates) are being successfully received, but are experiencing processing delays of up to 1.5 hours. Outbound customer communications are unaffected.
Status: Our engineering team has identified the cause and is actively working on a resolution.
Support: If you require immediate assistance, ...
Aug 5, 5:12 PM
July 2026
Inbox Failing To Load Patient Channels
Started: Jul 31, 1:27 PM
monitoring
Engineering has deployed a fix that successfully resolved the high database CPU utilization. All patient channels in the Artera Inbox are now loading normally, and all systems are online and available.
Our team is actively monitoring performance to ensure full system stability.
Jul 31, 2:09 PM
identified
Our engineering team is currently deploying a fix to resolve the application issues impacting the Artera Inbox.
Current Status:
Working: Automated messages continue to send normally from Artera.
Impacted: Patient channels in the Artera Inbox are still failing to load.
Jul 31, 1:58 PM
identified
We have identified the cause of the issue impacting the Artera Inbox. A code release at 6:00 AM PT has resulted in high database CPU utilization, preventing patient channels from loading.
Our engineering team is actively working on a fix to resolve the database load and restore full functionality.
Jul 31, 1:48 PM
investigating
We are currently investigating an issue where the Artera Inbox is failing to load patient channels. Users may see loading spinners or blank screens when trying to open conversations.
Our team is actively looking into the cause, and we will post another update as soon as we have more details.
Jul 31, 1:27 PM
April 2026
VPN Connectivity disruption
Started: Apr 27, 6:04 AM
monitoring
On 4/26/2026 Artera identified a brief service interruption in relation to HL7 message delivery to Artera's Interfaces related to a third party outage. Artera’s Integration Engineers successfully resolved the bottleneck by restarting the affected interface services, and all queued messages have now been fully processed. While the platform has returned to normal operations, we are continuing to monitor the interface closely to ensure ongoing stability.
Apr 27, 6:04 AM