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97.2%of 36 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.6%
29
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We’re aware of an issue where assets are not displaying in Content Hub. This also impacts users importing images into content using CMS. Our teams are actively investigating the cause.
At this time, we can confirm that already published assets are not impacted.
Further updates will follow as soon as we have more information.
Legacy Incident Archive
7 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Degraded performance with DC-API
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Service has been restored, and we are continuing to monitor the platform closely to ensure stability.
investigating
We're currently experiencing an elevated level of API errors and are actively investigating the issue.
During this time, customers may experience slower response times or intermittent API errors. We apologise for the disruption and will provide further updates as soon as we have more information.
June 2026
Processing Job's Intermittent Failures
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are aware that a subset of legacy processing jobs are experiencing intermittent issues. We have identified the cause and are working to restore normal service.
We will provide further updates as progress continues.
Scheduled Editions not publishing
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating scheduled editions that failed to publish between 05.07 - 05.52 BST
May 2026
Bulk indexing degraded performance
Source not attested
Last archived state: resolved
View archived record details
monitoring
The fix has been deployed and the impact is currently being monitored.
identified
We have identified the root cause of a known issue and are currently implementing a fix. Further information to follow.
Algolia blocked
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue in Dynamic Content, search indexes are unavailable
Issue with switching respositories
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Users may experience an issue when switching repositories, where the selected repository updates but the displayed content does not reflect the newly selected repository.
April 2026
app.amplience.net login issues
Source not attested
Last archived state: resolved
View archived record details
monitoring
We experienced a minor outage with app.amplience.net logging into Dynamic Content.
The spike to performance has since subsided and we a now monitoring the situation. We can confirm that Dynamic Content is now accessible.
