Afterpay Outage History
Uptime record, past incidents, and downtime history for Afterpay.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 93.3% | 15 | 1 |
| July 2026 | 87.1% | 31 | 4 |
| June 2026 | 100% | 30 | 0 |
| May 2026 | 100% | 15 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Service Disruption
Started: Aug 15, 4:45 AM
investigating
We are currently experiencing intermittent disruptions with Mastercard payment processing. As a workaround, we recommend customers use a non-Mastercard form of payment if available.
Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption.
Aug 15, 4:45 AM
July 2026
In-App Support Chat Unavailable
Started: Jul 20, 10:46 PM
investigating
We are currently experiencing an issue with our in-app support chat where responses may not be displayed. If you need assistance, please contact us via email or phone instead.
US: 1 833 844 8095
Canada: 1 833 918 6111
Australia: <https://www.afterpay.com/en-AU/submit-form>
New Zealand: <https://www.afterpay.com/en-NZ/submit-form>
We apologize for the inconvenience and are working to resolve this as quickly as possible.
Jul 20, 10:46 PM
Degraded Online Checkout Conversion - US
Started: Jul 10, 6:09 PM
investigating
We are currently investigating an issue impacting online checkout conversions in the US region. A subset of payment authorizations are failing, which may result in customers being unable to complete purchases. Our engineering team is actively working to identify and resolve the root cause.
Jul 10, 6:09 PM
Order reversals affecting Shopify merchants (AU)
Started: Jul 3, 12:21 AM
monitoring
Shopify has confirmed they have implemented a fix on their side. We are continuing to monitor the situation to ensure stability.
Jul 3, 3:41 AM
identified
We have identified an upstream rate-limiting event impacting payment confirmation callbacks to Shopify. Affected customers may see their Afterpay payment cancelled shortly after a successful checkout. We are actively working with the relevant teams to resolve this.
We will provide further updates as more information becomes available.
Jul 3, 12:45 AM
investigating
We are investigating an issue where some Afterpay orders placed through Shopify are being automatically reversed. This is primarily affecting merchants in Australia. Consumers may see their Afterpay payment cancelled shortly after a successful checkout.
We will provide further updates as more information becomes available.
Jul 3, 12:21 AM
Increase in payment confirmation errors for Afterpay on Shopify (AU)
Started: Jul 2, 5:24 AM
identified
We are investigating an issue where some Afterpay customers on Shopify in Australia are seeing an error page after completing their payment. Payments are processing successfully, but the confirmation page is not loading correctly for some customers, which may lead them to believe the payment did not go through. We are actively investigating the root cause and working toward a resolution.
Jul 2, 5:24 AM
May 2026
Degraded performance - Afterpay Card
Started: May 8, 4:17 AM
monitoring
May 8, 6:37 AM
identified
May 8, 5:37 AM
identified
May 8, 4:17 AM
Degraded Performance - Afterpay Card
Started: May 8, 3:20 AM
monitoring
May 8, 3:28 AM
investigating
May 8, 3:20 AM
Service Outage - Checkout
Started: May 8, 12:45 AM
monitoring
May 8, 1:27 AM
identified
May 8, 1:10 AM
investigating
May 8, 12:45 AM
Degraded issue with Virtual Card and Button Integrations
Started: May 6, 6:37 PM
investigating
May 6, 6:37 PM