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98.2%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
CRMExternal API v1Emails ProcessingiOSChrome ExtensionCalendars ProcessingExternal API v2AndroidAffinity for OutlookData EnrichmentAPI DocumentationAnalyticsAffinity for SalesforceIntegrationsMCP
monitoring
We are seeing signs of recovery and are actively monitoring all services. We will post another update once we can confirm the issue is fully resolved.
identified
Users may be experiencing errors or an inability to access the service due to an issue with our cloud service provider. We will provide another update within 60 minutes.
Legacy Incident Archive
7 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Disruption with Affinity Analytics
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the root cause of the issue impacting Affinity Analytics. Our team is now working on a fix.
June 2026
Authentication Issues with Windows Outlook Desktop App
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are investigating an update to the Affinity platform that will work around the issue caused by Microsoft's recent change and restore SSO login behavior for Windows Outlook Desktop App users. Mac Outlook and the Affinity web application are unaffected and can be used as a workaround in the interim.
identified
Some users on Windows Outlook Desktop App are unable to complete SSO login to the Affinity Outlook Add-in. This is due to a recent change on Microsoft's end affecting how Outlook on Windows handles authentication redirects. Mac Outlook is unaffected. As a workaround, users can access Affinity via the web application.
Disruption with Affinity API and CRM
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The services are fully operational. We are continuing to monitor for any further issues.
monitoring
We have deployed a fix and are seeing signs of recovery. Services should be returning to normal. Some users may continue to experience intermittent issues as the system stabilizes.
Our team will continue to closely monitor the systems to ensure stability. We will post another update once we can confirm the issue is fully resolved.
investigating
We are currently investigating an issue impacting Affinity API and CRM. Users may be experiencing intermittent 504 Gateway Timeout issues. Our team is working to identify the cause.
May 2026
Disruption with Affinity
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue impacting Affinity CRM
April 2026
Affinity Pathfinder not displaying content
majorSource not attested
Last archived state: resolved
View archived record details
identified
We've identified the root cause. It is bug introduced in Chrome 147 that is affecting numerous chrome extensions. See the report here: https://issues.chromium.org/issues/500975618
An update to chrome is expected soon. We are not aware of a good workaround at the moment other than closing and reopening the browser, but will update this if one is found.
investigating
We are currently investigating an issue with the Affinity Pathfinder Chrome extension intermittently showing a blank page and loading icon.
March 2026
Affinity Analytics Data Refresh Delays
minorSource not attested
Last archived state: resolved
View archived record details
identified
Some users may experience delays in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!
Affinity Analytics Data Refresh Delays
minorSource not attested
Last archived state: resolved
View archived record details
identified
Some users may experience delays with recent team activity data appearing in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!
