New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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17hats Outage History

Uptime record, past incidents, and downtime history for 17hats.

Checking current status...
95.7% uptime over 47 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

Mar 28May 13

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 84.6% 13 2
April 2026 100% 30 0
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 47 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Sendgrid
minor

Started: May 5, 6:27 PM

monitoring
Sendgrid is back up and running. Emails from 17hats server (Sendgrid) and notification emails are now going through.
May 5, 10:32 PM
identified
Sendgrid is continuing to investigate the issue.
May 5, 9:32 PM
identified
We are continuing to work on a fix for this issue.
May 5, 9:17 PM
identified
We are continuing to work on a fix for this issue.
May 5, 9:16 PM
identified
We're currently experiencing email delivery issues caused by SendGrid, our email service provider. This is impacting: - 17hats Members using 17hats Server to send emails on your behalf - 17hats notification emails to members, including new lead alerts and new online scheduling booking notifications All other 17hats functionality is operating normally — your account and data are unaffected. Emails generated during this period are being queued and will be delivered once service is restored....
May 5, 6:27 PM