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Cloud NSS Issue - zscaler.net, zscloud.net

Major Impact Resolved Duration: 5h 51m October 9, 2026
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Current answer

Zscaler experienced a major incident: Cloud NSS Issue - zscaler.net, zscloud.net. Resolved on Oct 9, 2026.

Official Zscaler status page Current Zscaler status Provider update:

Provider-reported start: . Notice published: .

Provider-reported impact end: . Later provider updates may confirm recovery after customer impact has ended.

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Incident Timeline

Resolved
Zscaler has resolved an issue where a subset of customers across ZSNet and ZSCloud may have experienced disruption in Cloud NSS firewall log delivery to their configured SIEMs. The issue has been fully resolved and services are confirmed stable.
Oct 9, 2026 at 10:42 AM UTC
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