Network Connectivity Degradation — Mexico City I and Mexico City II Data Centers - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net
View the provider incident record →Current answer
Zscaler experienced a minor incident: Network Connectivity Degradation — Mexico City I and Mexico City II Data Centers - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net. Resolved on Oct 9, 2026.
Provider-reported start: . Notice published: .
Provider-reported impact end: . Later provider updates may confirm recovery after customer impact has ended.
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Incident Timeline
Resolved
Following the routing adjustments applied by Zscaler, service has been restored at the Mexico City I and Mexico City II data centers, and monitoring has confirmed continued stability. The incident is resolved. The routing adjustments remain in place while the third-party provider completes permanent repairs to the affected connectivity.
Oct 10, 2026 at 8:20 PM UTC
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