New Multi-region uptime checks and custom-domain status pages

Mexico City I and Mexico City II - Data Center Issue - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net, private.zscaler.com

Partial Impact Investigating Ongoing August 19, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
Zscaler is investigating a network connectivity issue affecting some traffic associated with our Mexico City I and Mexico City II Data Centers. Customers may experience intermittent increases in latency and degraded performance. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will provide further updates as additional information becomes avai...
Aug 19, 2026 at 10:58 PM UTC
Was your business affected by this Zscaler outage?
Follow Zscaler and route available status alerts to email or a team channel.