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Increased CAPTCHA Challenges During Web Access - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net

Minor Impact Resolved Duration: 2h 20m September 22, 2026
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Current answer

Zscaler experienced a minor incident: Increased CAPTCHA Challenges During Web Access - zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net. Resolved on Sep 22, 2026.

Official Zscaler status page Current Zscaler status Provider update:

Provider-reported start: . Notice published: .

Provider-reported impact end: . Later provider updates may confirm recovery after customer impact has ended.

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Incident Timeline

Resolved
The increased Google CAPTCHA activity has subsided, and this incident is resolved. The investigation linked the repeated challenges to Google’s automated traffic detection. No contributing changes to Zscaler services were identified. A subset of users experienced repeated CAPTCHA prompts when accessing Google services or websites using Google CAPTCHA, interrupting searches and related workflows. Customers who continue to encounter Google CAPTCHA prompts should review Avoiding Google CAPTCHA...
Sep 24, 2026 at 1:01 AM UTC
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