Risk360 Data Update and Risk Score Accuracy Issue - zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, zscalerrisk.net
View the provider incident record →Current answer
Zscaler experienced a minor incident: Risk360 Data Update and Risk Score Accuracy Issue - zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net, zscalerrisk.net. Resolved on Oct 12, 2026.
Provider-reported start: . Notice published: .
Provider-reported impact end: . Later provider updates may confirm recovery after customer impact has ended.
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Incident Timeline
Resolved
Zscaler has resolved the issue causing interrupted ZPA-related data updates in Risk360. Affected connectors have been successfully reactivated and data updates have resumed across impacted accounts. A code-level fix addressing the underlying cause has been deployed to production. Risk360 data and risk scores are confirmed accurate and the issue is resolved.
Oct 12, 2026 at 1:04 PM UTC
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