Yotpo Service Degradation | May 8, 2026
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
May 8, 2026 at 5:34 AM UTC
Identified
Overall Description of the issue and Affected Services:
1. Data ingestion from Ecommerce platforms
2. Webhook Delivery System
Start Time:
May 8, 2026 - 01:55 (UTC).
Business Impact:
Data ingestion, such as order/product creation or updates, as well as webhook delivery, will have delays due to an ongoing AWS incident. No data loss is expected.
We apologize for the inconvenience and appreciate your patience while our engineering teams is working to resolve the issue.
If you have any furthe...
1. Data ingestion from Ecommerce platforms
2. Webhook Delivery System
Start Time:
May 8, 2026 - 01:55 (UTC).
Business Impact:
Data ingestion, such as order/product creation or updates, as well as webhook delivery, will have delays due to an ongoing AWS incident. No data loss is expected.
We apologize for the inconvenience and appreciate your patience while our engineering teams is working to resolve the issue.
If you have any furthe...
May 8, 2026 at 3:20 AM UTC
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