Delay in Regional Remittance due to name screen partner outage
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Incident Timeline
Investigating
Dear Customers,
Our name screening partner is currently experiencing an unplanned outage.
Merchants will currently see a remittance stuck in pending state.
The remittance will be processed after our name screening partners outage is resolved.
No retries/reconciliation is needed.
Best Regards,
Xendit Team
Our name screening partner is currently experiencing an unplanned outage.
Merchants will currently see a remittance stuck in pending state.
The remittance will be processed after our name screening partners outage is resolved.
No retries/reconciliation is needed.
Best Regards,
Xendit Team
May 21, 2026 at 3:06 PM UTC
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