QR_CODE XENDIT Indonesia Disruption

We are continuing to monitor for any further issues.

Our partner has successfully resolved the issue for approximately 98% of current traffic. However, we are still observing residual payment completion issues specifically related to BCA issuers. We are continuously monitoring the traffic and will provide a final update once we see all transactions fully returning to normal.

In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users:
- Advise end users to pay using non-BCA payment methods or alt...

Dear Valued Customers,

We have detected issues with XENDIT QR_CODE payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on XENDIT
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of monitoring the resolution with our partners as we ha...