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WorkOS

Emails being delivered with empty copy

Major Impact Identified Ongoing May 12, 2026

Incident Lifecycle

Investigating Investigating Identified

Incident Timeline

Identified
We've identified the issue and are applying a fix.
May 12, 2026 at 7:43 PM UTC
Investigating
We are investigating reports of AuthKit emails rendering with no copy in some email clients.
May 12, 2026 at 7:37 PM UTC
Investigating
We are investigating reports of some AuthKit emails, such as invitations, being delivered with empty copy.
May 12, 2026 at 7:14 PM UTC
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