SSO API Latency Degradation Caused by Transient Capacity Constraints
Incident Lifecycle
Incident Timeline
Identified
Between 14:40 and 14:53 UTC, SSO endpoints experienced increased latency and intermittent timeouts. The issue was caused by a temporary reduction in available capacity due to an underlying infrastructure event, which led to a brief period of degraded performance
Apr 20, 2026 at 7:16 PM UTC
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