New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Monitor Features overview Vendor status Uptime & synthetic checks Certificate lifecycle Operate Incident management Live demo
By goal Replace your stack Why ServiceAlert Competitor comparisons Alternatives directory By signal Reliability hub   · Uptime rankings   · SLA compliance Outage map
Services
Check & scan SSL security grader Status checker DNS lookup Response time WHOIS lookup Calculators SLA calculator Downtime calculator Embed Status badges All tools →
Pricing
Guides Help center Uptime monitoring RUM & analytics Teams & shared monitors Developer API reference Status badges Learn Blog Outage reports FAQ Changelog
Dashboard
Workato

Genie Conversation Service Degradation

Minor Impact Identified Ongoing May 8, 2026

Incident Lifecycle

Identified

Incident Timeline

Identified
We have identified an issue affecting the Genie Conversation service. Some customers may observe conversation pages not reflecting new chat events and Genie test mode not functioning as expected. We are actively working on remediation steps. We will share additional information as soon as it is available.
May 8, 2026 at 1:51 PM UTC
Was your business affected by this Workato outage?
Set up instant alerts for Workato, be the first to know about outages via email, Slack, Teams, or Discord.
Set Up Alerts → View Workato History

Similar Workato Incidents

Audit Log Streaming Service Degradation Minor May 21, 2026 Degraded performance for Deployments, RLCM, and the Developer API MCP Minor May 18, 2026 Platform Service Disruption Minor May 8, 2026 Unable to View Conversations Page Minor Apr 30, 2026 Salesforce Upload Action Failure Minor Apr 28, 2026