2026-04-24 - GLOBAL - AuthPoint RADIUS Authentication service degradation
Incident Lifecycle
Incident Timeline
Monitoring
We are no longer experiencing issues on Local AuthPoint users with RADIUS MSCHAPv2 authentication and this incident is now resolved. The service is operating normally at this time, we apologize for any impact this may have had on you or your customers.
Apr 24, 2026 at 2:52 PM UTC
Identified
Our teams are actively working to restore normal operations. We'll post our next update in 1h, if not sooner.
Apr 24, 2026 at 1:02 PM UTC
Identified
We are still working hard to resolve this event. We'll post our next update in 1h, if not sooner. Thanks for your patience.
Apr 24, 2026 at 12:01 PM UTC
Identified
Our teams are working to restore normal operations, and we apologize for the impact this issue may have caused. We'll post our next update in 1h, if not sooner.
Apr 24, 2026 at 11:02 AM UTC
Identified
We have identified an issue affecting Local AuthPoint users with RADIUS MSCHAPv2 authentication. Our teams are working to restore normal operations. We'll post our next update in 1h, if not sooner.
Apr 24, 2026 at 10:00 AM UTC
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