2026-05-01 - EMEA- ThreatSync Incident Storage Delay
Incident Lifecycle
Incident Timeline
Monitoring
We continue to closely monitor the situation. All systems are operating normally, and there has been no impact to service availability at this time. Our next update will be in 3o minutes.
May 2, 2026 at 2:09 AM UTC
Identified
We continue to monitor the mitigation measures applied to the incident storage delays affecting ThreatSync in the EU region. System performance remains under observation to ensure continued stability.
Our next update will be provided in 4 hours, or sooner if there are notable changes.
Our next update will be provided in 4 hours, or sooner if there are notable changes.
May 2, 2026 at 12:30 AM UTC
Identified
Mitigation measures have been applied to address the incident storage delays affecting ThreatSync in the EU region.
We are currently monitoring the system closely to ensure stability and to verify that processing performance continues to improve.
We will provide the next update in 4 hours, or sooner if there are any significant developments.
We are currently monitoring the system closely to ensure stability and to verify that processing performance continues to improve.
We will provide the next update in 4 hours, or sooner if there are any significant developments.
May 1, 2026 at 8:19 PM UTC
Identified
Our engineering teams have identified the underlying cause of the incident storage delays affecting ThreatSync in the EU region.
We are currently implementing mitigation steps to restore normal processing performance. Incident data continues to be processed, though delays may still be observed.
We will continue to monitor the system closely to ensure stability as fixes are applied.
We will provide another update in 4 HR, or sooner if available.
We are currently implementing mitigation steps to restore normal processing performance. Incident data continues to be processed, though delays may still be observed.
We will continue to monitor the system closely to ensure stability as fixes are applied.
We will provide another update in 4 HR, or sooner if available.
May 1, 2026 at 8:00 PM UTC
Investigating
Our team has identified a degradation affecting the incident storage pipeline in the EU region. This is causing delays in processing and persisting incident data within ThreatSync. We'll post our next update in an hour, if not sooner.
May 1, 2026 at 6:57 PM UTC
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