USA SMS - Delivery Degradation towards Verizon Network affecting Toll-Free Numbers
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 17, 2026 at 9:59 AM UTC
Investigating
We are currently observing SMS delivery degradation towards Verizon Network affecting Toll-Free Numbers.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Apr 17, 2026 at 7:51 AM UTC
Was your business affected by this Vonage outage?
Set up instant alerts for Vonage, be the first to know about outages via email, Slack, Teams, or Discord.