Chile SMS - Delivery Degradation towards Entel PCS

Minor Impact Monitoring Ongoing April 9, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 2026 at 10:51 PM UTC
Investigating
Please be advised that currently there is a delivery degradation towards Entel PCS network in Chile.

You may experience missing or delayed inbound, outbound messages and delivery receipts. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com
Apr 9, 2026 at 6:44 PM UTC
Was your business affected by this Vonage outage?
Set up instant alerts for Vonage — be the first to know about outages via email, Slack, Teams, or Discord.