UK SMS - Delivery Degradation towards Vodafone Network

Minor Impact Investigating Ongoing April 5, 2026

Incident Lifecycle

Investigating Monitoring Monitoring Investigating

Incident Timeline

Investigating
We are currently investigating this issue.
Apr 5, 2026 at 1:08 PM UTC
Monitoring
We are continuing to monitor for any further issues.
Apr 5, 2026 at 12:50 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 5, 2026 at 12:47 PM UTC
Investigating
Please be informed that we are currently observing SMS delivery degradation towards Vodafone UK network. Some messages that are concatenated are delivered as multi-parts instead of one long message.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Apr 5, 2026 at 9:47 AM UTC
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