New Multi-region uptime checks and custom-domain status pages

Thumbnails Not Loading

Minor Impact Resolved Duration: 1h 19m September 1, 2026
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Current answer

Vimeo OTT experienced a minor incident: Thumbnails Not Loading. ServiceAlert observed recovery on Sep 1, 2026.

Official Vimeo OTT status page Current Vimeo OTT status ServiceAlert observed status change:

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Incident Lifecycle

Identified
Affected Components
Vimeo OTT Platform Branded Apps

Incident Timeline

Identified
Thumbnails are failing to load or loading slower than usual in some cases. The root cause has been identified in a widespread outage on the Google Cloud US infrastructure.
We are monitoring the impact and working on a mitigation while the root cause is fixed by the provider.
Sep 1, 2026 at 6:05 PM UTC
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