IR27300 - Degraded performance for Intelligent Workspace in EMEA region
Incident Lifecycle
Incident Timeline
Monitoring
Vonage services continue to show signs of recovery following today's interruption in Intelligent Workspace. We'll continue to provide further updates here within 24h hours, and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Apr 9, 2026 at 4:53 PM UTC
Investigating
We are working to resolve the issue that may be impacting your Intelligent Workspace service. We'll continue to provide further updates here within 2h 30 min. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Apr 9, 2026 at 2:11 PM UTC
Investigating
We are aware of issues affecting your Intelligent Workspace. Our engineers are working to resolve the issue as soon as possible. We’ll provide further updates within 1h. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Apr 9, 2026 at 1:11 PM UTC
Was your business affected by this Vonage Contact Centre (VCC) outage?
Set up instant alerts for Vonage Contact Centre (VCC) — be the first to know about outages via email, Slack, Teams, or Discord.