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IR27305 - Dynamic audio announcements failing

Major Impact Monitoring Ongoing April 14, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
Vonage services continue to show signs of recovery following today's interruption related to dynamic audio announcements failing. We'll continue to provide further updates here within 2h 30 min and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Apr 14, 2026 at 10:28 AM UTC
Investigating
We are aware of issues with dynamic audio announcements that may be impacting your calls. Our engineers are working to resolve the issue as soon as possible. We’ll provide further updates within 1h. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Apr 14, 2026 at 9:59 AM UTC
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