A database outage is causing the platform to be unavailable
View the provider incident record →Current answer
UpGuard CyberRisk experienced a critical incident: A database outage is causing the platform to be unavailable. ServiceAlert observed recovery on Sep 23, 2026.
Official UpGuard CyberRisk status page Current UpGuard CyberRisk status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Web App
External API
Authentication
Incident Timeline
Monitoring
The database restart has successfully restored the platform. We are monitoring, and checking for a root cause.
Sep 23, 2026 at 2:05 AM UTC
Identified
We have restarted the database. We are continuing to investigate.
Sep 23, 2026 at 2:00 AM UTC
Investigating
We are currently investigating.
Sep 23, 2026 at 1:55 AM UTC
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