Partial Outage for Document Processing in US region
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been deployed for the issue impacting document processing for Document Understanding in US, and we are monitoring closely.
Impact: Users may still experience issues with document processing.
Next update: We are continuing to monitor system behavior.
Impact: Users may still experience issues with document processing.
Next update: We are continuing to monitor system behavior.
May 14, 2026 at 11:49 PM UTC
Investigating
We are still investigating reports of an outage impacting document processing for Document Understanding in US.
Impact: Users may be unable to process documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Impact: Users may be unable to process documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
May 14, 2026 at 10:57 PM UTC
Investigating
We are investigating reports of an outage impacting document processing for Document Understanding in US.
Impact: Users may be unable to process documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Impact: Users may be unable to process documents.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
May 14, 2026 at 9:39 PM UTC
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