Current answer
Ubidots experienced a minor incident: Degraded email notification delivery. ServiceAlert observed recovery on Sep 23, 2026.
Looking for an update now? Check the current status, or follow Ubidots for future changes.
Incident Lifecycle
Affected Components
Events Engine
Events Engine
Incident Timeline
Monitoring
A fix has been implemented and email notification delivery has returned to normal. We are monitoring closely to confirm stability. If you still don't see expected alert emails, please check your spam/junk folder and add no-reply@iot-notifications.com to your safe senders list.
Sep 23, 2026 at 3:33 PM UTC
Identified
We have identified an issue affecting the delivery of email notifications, including alert emails. Some messages may arrive late or be filtered into spam/junk folders. Our team is actively working on remediation. SMS, webhook and other notification channels are not affected.
In the meantime, we recommend checking your spam/junk folder and adding no-reply@iot-notifications.com to your safe senders list. We will post updates as the situation progresses.
In the meantime, we recommend checking your spam/junk folder and adding no-reply@iot-notifications.com to your safe senders list. We will post updates as the situation progresses.
Sep 23, 2026 at 1:38 PM UTC
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