New Multi-region uptime checks and custom-domain status pages

Our app and Online Banking are now available.

Major Impact Monitoring Ongoing per provider September 30, 2026
View the provider incident record →

Current answer

ubank experienced a major incident: Our app and Online Banking are now available.. The provider currently marks this incident Monitoring.

Official ubank status page Current ubank status Provider update:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
ubank app Online banking

Incident Timeline

Monitoring
The app and Online Banking are back up and running.
A fix has been implemented and we are monitoring closely.
Oct 1, 2026 at 12:02 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 30, 2026 at 11:27 PM UTC
Investigating
Our app and Online Banking are not available.
We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed. You can still use your debit card and digital wallet as normal.
Sep 30, 2026 at 11:26 PM UTC
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