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SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries in Europe

Minor Impact Identified Ongoing May 7, 2026

Incident Lifecycle

Investigating Identified Identified Identified Identified Identified Identified

Incident Timeline

Identified
Twilio customers may be experiencing SMS delivery delays to Multiple Networks in Romania, Serbia, Poland, Bosnia and Herzegovina, and Cabo Verde. Other affected countries across Europe have now recovered and returned to normal operations. Our team continues to investigate the remaining impacted countries. We will provide the next update within 24 hours, or sooner if additional information becomes available.
May 8, 2026 at 4:08 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays to Multiple Networks in Romania, Serbia, Poland, Bosnia and
 Herzegovina, and Cabo Verde. Other affected countries across Europe have now recovered and returned to normal
 operations. Our team continues to investigate the remaining impacted countries. We will provide the next update within
16 hours, or sooner if additional information becomes available.
May 8, 2026 at 12:03 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 7, 2026 at 3:59 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 7, 2026 at 11:58 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 2026 at 9:58 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 2026 at 8:52 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange and Digi network subscribers in Romania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 2026 at 8:07 AM UTC
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