User Authentication Identity SNA Failure Increase for T-Mobile in United States
Incident Lifecycle
Incident Timeline
Monitoring
We have observed a recovery in User Authentication Identity SNA failure increase for T-Mobile in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 9, 2026 at 3:57 AM UTC
Monitoring
We have observed a recovery in User Authentication Identity SNA failure increase for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 9, 2026 at 1:53 AM UTC
Identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 9, 2026 at 1:00 AM UTC
Investigating
Twilio customers may be experiencing User Authentication Identity SNA failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 9, 2026 at 12:46 AM UTC
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