Voice Call Failures Between a Subset of Twilio Colombia Phone Numbers and Multiple Networks in Colombia
Incident Lifecycle
Incident Timeline
Monitoring
We have observed a recovery in voice calls between a subset of Twilio Colombia Phone Numbers and network subscribers on multiple networks in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 9, 2026 at 5:10 PM UTC
Identified
Twilio customers may be experiencing voice call failures between a subset of Twilio Colombia Phone Numbers and network subscribers on multiple networks in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 2026 at 4:07 PM UTC
Investigating
Twilio customers may be experiencing voice call failures between a subset of Twilio Colombia Phone Numbers and network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 2026 at 3:35 PM UTC
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