SMS Delivery Failures from a Subset of Twilio Long Codes to WOM Colombia
Incident Lifecycle
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to WOM network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 2026 at 10:38 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 2026 at 10:09 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 2026 at 10:01 PM UTC
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