User Authentication Identity API Errors in Canada
Incident Lifecycle
Incident Timeline
Monitoring
We continue to see recovery for User Authentication Identity API errors in Canada. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 21, 2026 at 10:18 AM UTC
Monitoring
We have started seeing recovery for User Authentication Identity API errors in Canada.. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 21, 2026 at 8:19 AM UTC
Investigating
Twilio customers may be experiencing User Authentication Identity API errors in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 21, 2026 at 7:16 AM UTC
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