User Authentication Identity Gateway API Failure Increase to Multiple Networks in United States
Incident Lifecycle
Incident Timeline
Identified
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase to multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 24, 2026 at 6:28 AM UTC
Investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase to multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 24, 2026 at 6:05 AM UTC
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