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Twilio

Delays in Whatsapp Template Approvals

Minor Impact Investigating Ongoing April 25, 2026

Incident Lifecycle

Investigating Investigating

Incident Timeline

Investigating
We are currently investigating an issue causing delays in the approval of new WhatsApp templates. Our engineers have been alerted and are investigating. We expect to provide another update in 1 hour or as soon as more information becomes available
Apr 25, 2026 at 12:19 AM UTC
Investigating
Our monitoring systems have detected a potential issue with Whatsapp Content Templates. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 25, 2026 at 12:04 AM UTC
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