SMS Delivery Receipt Delays from Twilio to Multiple Networks in United Kingdom
Incident Lifecycle
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery receipts from Twilio to network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 2026 at 1:15 PM UTC
Identified
Twilio customers may be experiencing Delivery Receipt Delays from Twilio to multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 22, 2026 at 12:11 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 2026 at 11:38 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 22, 2026 at 11:35 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in the United Kingdom. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 22, 2026 at 10:33 AM UTC
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