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User Authentication Identity Gateway API Failure Increase and High Latency for T-Mobile in United States

Minor Impact Monitoring Ongoing May 7, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase and high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 7, 2026 at 9:18 AM UTC
Investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 7, 2026 at 8:13 AM UTC
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