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Twilio outage impacting Turvo SMS notifications

Major Impact Resolved Duration: 4h 47m September 9, 2026
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Current answer

Turvo experienced a major incident: Twilio outage impacting Turvo SMS notifications. ServiceAlert observed recovery on Sep 9, 2026.

Official Turvo status page Current Turvo status ServiceAlert observed status change:

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Incident Lifecycle

Identified Identified Monitoring
Affected Components
Driver app Other Systems

Incident Timeline

Monitoring
Twilio has identified and resolved the issue. The service is now operating normally and SMS notifications are flowing through.
Sep 9, 2026 at 5:15 PM UTC
Identified
The issue is still persisting. We are actively following up with the Twilio team for an update and resolution.
Sep 9, 2026 at 4:02 PM UTC
Identified
Twilio is having an outage and impacting Turvo SMS notifications.

Refer for more details -> https://status.twilio.com/
Sep 9, 2026 at 1:27 PM UTC
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