TigerConnect Platform Issue: Web/Desktop App Not loading - Investigating
Incident Lifecycle
Incident Timeline
Monitoring
We have remediated the root cause and see performance starting to come back normal, we'll continue to monitor as functionality is fully restored
Apr 22, 2026 at 12:30 PM UTC
Investigating
TigerConnect is currently investigating a detected issue affecting [Web/Desktop App Not loading].
• Time Detected: 5AM PT
• Impact: Desktop app and web sessions are currently not loading messages, new logins will stay "loading" and not return any conversations
• Status: Investigating 🟡
Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.
Please report symptoms or additional ...
• Time Detected: 5AM PT
• Impact: Desktop app and web sessions are currently not loading messages, new logins will stay "loading" and not return any conversations
• Status: Investigating 🟡
Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.
Please report symptoms or additional ...
Apr 22, 2026 at 12:20 PM UTC
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