TigerConnect Platform Issue: TigerConnect Physician Scheduling - Investigating
Incident Lifecycle
Incident Timeline
Monitoring
TigerConnect engineers have taken steps to address the cause of the issue affecting TigerConnect Physician Scheduling Login - services are beginning to normalize.
• Time Detected: 7:51 AM PT
• Impact: SSO users utilizing SAML authentication are currently unable to log into TCPS and are experiencing a continuous authentication loop during the sign-in process. This issue is isolated to SAML-based SSO users and prevents successful access to the platform after credential submission.
• Fi...
• Time Detected: 7:51 AM PT
• Impact: SSO users utilizing SAML authentication are currently unable to log into TCPS and are experiencing a continuous authentication loop during the sign-in process. This issue is isolated to SAML-based SSO users and prevents successful access to the platform after credential submission.
• Fi...
May 22, 2026 at 2:55 PM UTC
Identified
TigerConnect engineers have taken steps to address the cause of the issue affecting TigerConnect Physician Scheduling Login - services are beginning to normalize.
• Time Detected: 7:51 AM PT
• Impact: SSO users utilizing SAML authentication are currently unable to log into TCPS and are experiencing a continuous authentication loop during the sign-in process. This issue is isolated to SAML-based SSO users and prevents successful access to the platform after credential submission.
• Fi...
• Time Detected: 7:51 AM PT
• Impact: SSO users utilizing SAML authentication are currently unable to log into TCPS and are experiencing a continuous authentication loop during the sign-in process. This issue is isolated to SAML-based SSO users and prevents successful access to the platform after credential submission.
• Fi...
May 22, 2026 at 2:53 PM UTC
Investigating
TigerConnect is currently investigating a detected issue affecting users logging into TigerConnect Physician Scheduling via SAML authentication.
• Time Detected: 7 AM PT
• Impact: SSO users utilizing SAML authentication are currently unable to log into TCPS and are experiencing a continuous authentication loop during the sign-in process. This issue is isolated to SAML-based SSO users and prevents successful access to the platform after credential submission.
• Status: Investigating �...
• Time Detected: 7 AM PT
• Impact: SSO users utilizing SAML authentication are currently unable to log into TCPS and are experiencing a continuous authentication loop during the sign-in process. This issue is isolated to SAML-based SSO users and prevents successful access to the platform after credential submission.
• Status: Investigating �...
May 22, 2026 at 2:24 PM UTC
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