Tenable Vulnerability Management: Errors downloading export files via email Links
Incident Lifecycle
Affected Components
US-2B
US-4A
US-5A
IN01
JP01
SING
ca02
Incident Timeline
Monitoring
We have implemented a fix for the issue and are monitoring the recovery. Customers who downloaded export links generated during the 3 days before this fix and still see a "file has expired" error should re-run the export to get a fresh, working link
Aug 18, 2026 at 8:30 AM UTC
Monitoring
We have implemented a fix for the issue and are monitoring the recovery. Customers who downloaded export links generated during the 3 days before this fix and still see a "file has expired" error should re-run the export to get a fresh, working link
Aug 17, 2026 at 11:19 AM UTC
Identified
We are continuing to work on a fix for this issue.
Aug 17, 2026 at 8:33 AM UTC
Identified
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Aug 17, 2026 at 6:08 AM UTC
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