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pgBouncer issues on some older projects

Minor Impact Resolved Duration: 22h 35m August 26, 2026
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Current answer

Supabase experienced a minor incident: pgBouncer issues on some older projects. ServiceAlert observed recovery on Aug 27, 2026.

Official Supabase status page Current Supabase status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Identified Identified Identified Monitoring
Affected Components
Connection Pooler Storage

Incident Timeline

Monitoring
A fix has been rolled out across all regions, and results are positive.
We will continue monitoring to ensure the service remains stable.
Moving this incident to monitoring.
Aug 27, 2026 at 4:34 PM UTC
Identified
An enhanced automated solution is currently being tested in staging.
It is expected to be more effective and efficient than the approach used previously.
Once testing has completed successfully, we will use this approach to roll out the fix in production.
We will provide further updates as this work progresses.
Aug 27, 2026 at 1:04 PM UTC
Identified
We are continuing to rollout the fix to further regions.
Aug 27, 2026 at 10:12 AM UTC
Identified
This issue is fixed in eu-central-2 and ap-south-1. We are continuing to rollout the fix to all regions.
Aug 27, 2026 at 1:21 AM UTC
Investigating
Some users on Project versions 15.1 and older are experiencing a pgBouncer configuration issue causing connection issues for the Dedicated Pooler and Storage services. We are continuing our investigation of this issue.
Aug 26, 2026 at 9:36 PM UTC
Investigating
Some users on older Projects are experiencing a pgBouncer configuration issue causing connection issues for the Dedicated Pooler and Storage services. This issue should only affect users with Project versions 15.1 and older. We have determined the cause of this issue and we are rolling out a fix.
Aug 26, 2026 at 7:49 PM UTC
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