New Multi-region uptime checks and custom-domain status pages

Service Interruption Alert

Major Impact Resolved Duration: 3h 27m October 20, 2026
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Current answer

National Student Clearinghouse experienced a major incident: Service Interruption Alert. ServiceAlert observed recovery on Oct 20, 2026.

Official National Student Clearinghouse status page Current National Student Clearinghouse status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating
Affected Components
Transcript Ordering Site - requestors

Incident Timeline

Investigating
We are continuing to investigate this issue.
Oct 20, 2026 at 7:43 PM UTC
Investigating
We are continuing to investigate this issue.
Oct 20, 2026 at 7:34 PM UTC
Investigating
The National Student Clearinghouse is experiencing technical issues with the service(s) indicated below, which may impact users' ability to access or request information through these services. We are currently investigating this issue and will let you know as soon as it is resolved.

We apologize for this inconvenience and are working to resolve this issue as quickly as possible.

Please note that we are unable to respond to questions sent to this email address.
Oct 20, 2026 at 4:27 PM UTC
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