Increased bounce or delay rate for Apple domains
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 5, 2026 at 6:27 PM UTC
Identified
The issue was caused by an Apple iCloud Mail outage (https://www.apple.com/support/systemstatus/), which Apple has since marked as resolved. Bounce rates and delivery delays to Apple domains have returned to normal levels. We are currently reviewing our suppression lists to identify and remove any recipients that may have been incorrectly added during the incident.
Apr 5, 2026 at 5:58 PM UTC
Investigating
We are currently investigating reports of delayed or failed email deliveries to Apple-hosted domains. Messages to non-Apple domains are unaffected. We will provide updates as more information becomes available.
Apr 5, 2026 at 5:02 PM UTC
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