Current answer
Snyk experienced a minor incident: Snyk Support portal degradation. ServiceAlert observed recovery on Oct 23, 2026.
Looking for an update now? Check the current status, or follow Snyk for future changes.
Incident Lifecycle
Affected Components
Support Portal
Incident Timeline
Monitoring
The 3rd party provider has implemented a fix, and initial testing indicates that it is successful.
The Snyk Support portal should now be available, however we'll keep monitoring for a short period to ensure full service is maintained
The Snyk Support portal should now be available, however we'll keep monitoring for a short period to ensure full service is maintained
Oct 23, 2026 at 6:20 AM UTC
Identified
Snyk Support portal is experiencing a degradation of service.
Users may not be able to log in to the portal at support.snyk.io to create or view support cases.
Other options to create support cases may also be impacted.
We have identified that this appears to be due to a related incident on the 3rd party provider. We will monitor and provide updates as they are available.
Users may not be able to log in to the portal at support.snyk.io to create or view support cases.
Other options to create support cases may also be impacted.
We have identified that this appears to be due to a related incident on the 3rd party provider. We will monitor and provide updates as they are available.
Oct 23, 2026 at 3:56 AM UTC
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