INC20000173
Incident Lifecycle
Affected Components
Applications
Incident Timeline
Monitoring
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified region may have been unable to remain logged in to Snowsight, experiencing immediate logout after successful authentication.
Workaround: There were no available workarounds for this issue.
Incident start time: 14:47 UTC August 24, 2026
Incident end time: 17:21 UTC August 24...
Customer experience: Customers hosted in the specified region may have been unable to remain logged in to Snowsight, experiencing immediate logout after successful authentication.
Workaround: There were no available workarounds for this issue.
Incident start time: 14:47 UTC August 24, 2026
Incident end time: 17:21 UTC August 24...
Aug 24, 2026 at 5:37 PM UTC
Identified
Current status: We're in the process of implementing a fix for this issue. We'll provide an update within the next 60 minutes.
Customer experience: Customers hosted in the specified region may be unable to remain logged in to Snowsight, experiencing immediate logout after successful authentication.
An ETA is not yet available. We'll provide one as soon as possible.
Workaround: There are no available workarounds for this issue.
Incident start time: 15:00 UTC August 24, 2026
Customer experience: Customers hosted in the specified region may be unable to remain logged in to Snowsight, experiencing immediate logout after successful authentication.
An ETA is not yet available. We'll provide one as soon as possible.
Workaround: There are no available workarounds for this issue.
Incident start time: 15:00 UTC August 24, 2026
Aug 24, 2026 at 5:17 PM UTC
Identified
Current status: We've identified an issue with a system configuration that is causing authentication problems in Snowsight, and we're developing and implementing a fix to restore service. We'll provide an update within 30 minutes.
Customer experience: Customers hosted in the specified region may be unable to remain logged in to Snowsight, experiencing immediate logout after successful authentication.
ETA: An ETA is not yet available. We'll provide one as soon as possible.
Workaround: There...
Customer experience: Customers hosted in the specified region may be unable to remain logged in to Snowsight, experiencing immediate logout after successful authentication.
ETA: An ETA is not yet available. We'll provide one as soon as possible.
Workaround: There...
Aug 24, 2026 at 4:53 PM UTC
Investigating
Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 1 hour.
Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.
Workaround: There are currently no available workarounds for this issue.
Incident start time: 15:00 UTC August 24, 2026
Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.
Workaround: There are currently no available workarounds for this issue.
Incident start time: 15:00 UTC August 24, 2026
Aug 24, 2026 at 4:22 PM UTC
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