Scheduled Grid Migrations are experiencing extended downtime
View the provider incident record →Current answer
Slack experienced a minor incident: Scheduled Grid Migrations are experiencing extended downtime. The last provider record was marked Resolved; its current state cannot be verified.
The notice publication date does not establish the outage start.
Looking for an update now? Check the current status, or follow Slack for future changes.
Affected Components
Connectivity
Incident Timeline
Update
This issue is now resolved.
Current status and actions being taken: We identified database write throttling as the cause of the stalled grid migrations. We applied a drop rule for jobs that were stuck in a retry loop, which has restored normal migration processing.
Scope: A small number of enterprise users undergoing grid migrations experienced extended delays in accessing Slack.
Current impact to end users: Affected users may have experienced an inability to access Slack during their migration window.
Known workarounds: No workarounds needed at this time.
We apologize for how this incident affected you and your business.
Current status and actions being taken: We identified database write throttling as the cause of the stalled grid migrations. We applied a drop rule for jobs that were stuck in a retry loop, which has restored normal migration processing.
Scope: A small number of enterprise users undergoing grid migrations experienced extended delays in accessing Slack.
Current impact to end users: Affected users may have experienced an inability to access Slack during their migration window.
Known workarounds: No workarounds needed at this time.
We apologize for how this incident affected you and your business.
May 8, 2026 at 5:44 PM UTC
Update
Users who are undergoing scheduled Grid Migrations are experiencing extended downtime. Downtime is expected during a Grid Migration however it's taking longer than usual. During the downtime users are unable to access Slack until the migration completes. We've identified an issue with Job Queues, which may be the cause and are investigating this further. The next update will be provided once additional information becomes available.
May 8, 2026 at 12:13 PM UTC
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