Current answer
Slack experienced a minor incident: Custom status not expiring. The last provider record was marked Resolved; its current state cannot be verified.
The notice publication date does not establish the outage start.
Looking for an update now? Check the current status, or follow Slack for future changes.
Affected Components
Messaging
Incident Timeline
Update
Resolved
This issue is now resolved for all users.
Current status and recent actions taken: Custom statuses set to expire at a specific time are now clearing as expected. The issue self-resolved when the next scheduled expiration job successfully processed the affected users.
Scope: Some external users globally were affected. Users on desktop were impacted; the issue was not reproducible internally or across test workspaces.
Previous impact to end users: Some users may have experienced custom statuses that did not automatically clear at their scheduled expiration time.
Required resolution steps: No steps required.
We apologize for any disruptions to your day.
This issue is now resolved for all users.
Current status and recent actions taken: Custom statuses set to expire at a specific time are now clearing as expected. The issue self-resolved when the next scheduled expiration job successfully processed the affected users.
Scope: Some external users globally were affected. Users on desktop were impacted; the issue was not reproducible internally or across test workspaces.
Previous impact to end users: Some users may have experienced custom statuses that did not automatically clear at their scheduled expiration time.
Required resolution steps: No steps required.
We apologize for any disruptions to your day.
Apr 21, 2026 at 3:47 PM UTC
Update
We're aware of an issue affecting Slack. Some users who have set a custom status to expire at a specific time are finding that their status is not automatically clearing as expected. We're actively investigating and we'll provide an update as soon as we have more information available.
Apr 21, 2026 at 1:46 PM UTC
Was your business affected by this Slack outage?
Follow Slack and route available status alerts to email or a team channel.